Omniatel Phone Collection service consists on a set of modular phone interventions such as control, reminder and credit collection.

The service is addressed to those companies aiming at the control of the path of every invoice issued, collecting expiring credits in time and collecting expired credits both belonging to CEE and to OCSE clients.


Omniatel Phone Collection service is composed
by the following phases:
1. Periodical phone contacts with debtors to remind them
   of the arranged expiry time.
2. Phone contacts with clients who did not pay within the arranged
   time in order to collect the payment data or to verify the reasons
   of the non- payment.
3. Collecting phone contacts, with a higher incisiveness, concerning
   long time expired credits.


Some advantages
• Certainty that all reported and findable people are contacted
  within the arranged time.
• Timely clearness of every single dispute
• Report of requests and expectations shown by the client/debtor
  contacted, which could be used inside the company to improve
  the customers management and satisfaction.
• Collections already obtained and those in progress are shown.
• Skilled, professional and multilingual personnel.
• Full time service according to the clients/debtors availability.
• Preventive evaluation of managerial costs
• Constant time reduction of collections proceeds

Clients will be able to display through Internet, at any time, in a totally safe way and in real time, the information achieved, using a customized password.

Omniatel offers flexible and personalized services according to the specific credit features with particular reference to;
• seniority
• customers typology
• report of interventions formerly executed